Order Tracking

1. You can contact our support team via email contact@kapafamily.com to know the shipping status

2. ON YOUR ORDER SHIPPED NOTIFICATION EMAIL

Check the email and click the "Track Your Shipment" button directly.

3. On your account

Log in to your account 

Check your order list and find shipping information.

* Please be reminded that since the order is being placed, it takes 3 working days to synchronize the logistic information with the international courier until it is shown on the website. For certain products, it takes various days through the quality check. Therefore we may ship your parcel in batches. If you have any further inquires, please feel free to contact our customer service team.