FAQ

We believe in quality over quantity. Many of your existing wardrobe staples will work for the duration of your pregnancy. However, maternity clothing is designed to grow with you through every stage of your pregnancy (and after!).

At Kapafamily we believe clothing should last longer than 9 months, which is why we invest in luxe fabrics with both stretch and recovery, and use design hacks that not only complement your changing silhouette, but are also built with nursing functionality. You can confidently and comfortably wear our pieces long after baby arrives.

If you have a discount code, you must enter it before you proceed to the checkout as you will not be able to do so once your order is placed. You may only use one discount code per order. Refunds for item(s) from an order which was discounted, or part of a promotion will be calculated as Follows: Where a discount has been applied to the entire order, the discount will be applied evenly across the items ordered.

You may be asked to provide further security information in order to complete your order using our verified by Mastercard security measures (3-D Secure code - it’s an additional security layer for online credit and debit card transactions. This code is obtained through your bank only). Simply enter your personal code, and once your order has been accepted you will receive an on screen notification as well as a confirmation email.

All packages have a tracking number which will be emailed to you. You will be able to click the link in your email to track your parcel's progress.

Customers will not have to pay any customs & import duties on their orders.

At this time Kapafamily does not accept money orders or personal checks.